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Leadership and Authority Structure - Video

In human institutions, there are two kinds of challenges: technical challenges are problems that can be solved by the institution’s existing knowhow; adaptive challenges are problems that require new learning and new behaviors. Effective leaders know how to solve the technical aspects, as well as how to engage the people in learning new perspectives and behaviors to solve the adaptive aspects of the challenge. View the full articulation of these concepts in a video interview on Faith & Leadership with Ronald A. Heifetz, co-founder of the Center for Public Leadership at Harvard University’s John F. Kennedy School of Government.




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